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The Importance of Email Marketing

  • By Software Devs
  • May 14, 2022
  • 0 Comment


Sending business emails to a list of contacts who have explicitly agreed to receive email messages from you is known as email marketing.  To comply with data protection rules and defend the integrity of your business, permission-based marketing is required.  Email marketing may keep your contacts informed, generate sales, and create a community around your business.

People can check their email on their mobile devices at any time.  In 2022, the estimated number of email users will be close to 4.26 billion.  In 2022, the total number of e-mails sent and received per day will be 333.2 billion.

Email marketing continues to provide the best return on investment (ROI) of any marketing channel.  Email generates $42 on average for every $1 spent.  Nothing else gives you 4,200% ROI.

These are some of the reasons why email marketing is important and how it may benefit your business:

  1. Stay in touch with your audience
    Consumers have the ability to check their email whenever they want.  You can save manual labour and please clients by sending automated emails:

    • Welcome emails
    • Thank you emails
    • Onboarding emails
    • Order fulfillment and tracking emails
    • Emails auto responder for frequently asked queries
    • Emails with discount coupons for frequent customers
  1. Measurable
    Delivery rates, bounce rates, unsubscribe rates, click-through rates, and open rates can all be tracked.  This offers you a better idea of how your email campaigns are performing and which ones you should change or eliminate entirely.
  2. Cost-Effective
    It’s simple, effective, and affordable.  This makes it a better choice for small-business owners on a budget than traditional marketing methods like TV, radio, or direct mail.
  3. Targeted messaging and personalization
    Businesses can more effectively target groups by segmenting clients into relevant email marketing lists.  Personalization improves your ROI, enhances consumer engagement, and allows you to be more flexible with your email marketing strategies.
  4. Increase brand awareness
    Having a customer’s or prospect’s email address indicates that they are interested in your company.  Brand awareness is the intangible characteristic that encourages customers to pick your products over those of your competitors.
  5. Timely
    Sending consumers a birthday offer or informing them that their favorite dish is half-price is far more successful.  This email marketing plan might also include seasonal promotions, such as a holiday special or an annual sale.  Additionally, scheduling your emails appropriately will result in a greater open, click-through, and conversion rate.
  6. Driving traffic to your website
    Provide CTAs (call-to-action) within your emails that direct users to your website in addition to your email content.  These CTAs may direct viewers to your contact, sign-up, or download page, where they may interact and take action.
  7. Good customer service
    Emails can assist you in providing the finest possible service to your consumers.  After placing a purchase, customers are frequently looking for information on shipping or delivery.  Your clients will be happy and satisfied with their investment in your brand if you respond immediately to their questions.

Disadvantages of email marketing

Spam is a potential issue with email marketing; commercial email, also known as “spam,” upsets customers.  The recipient may delete your email or unsubscribe if it is not targeted at the proper people.


There are numerous benefits to using email marketing.  When implemented correctly, it can boost revenue, bring in new customers, and improve customer retention.  One of the most cost-effective and conversion-rich marketing tactics is email marketing.  It enables small businesses to contact new clients and increase income on a shoestring budget.